
Tech • IA • Crypto
OpenAI confirms a new direction centered on the intensive use of user data, illustrated by three major announcements regarding advertising, cookie management, and the monitoring of conversations via its AI.
Targeted advertising and increased monetization
In the United States, Canada, Australia, and New Zealand, OpenAI is now testing ads integrated into ChatGPT responses. An ad unit appears after exchanges and now operates on a cost-per-click (CPC) model, signaling aggressive commercial expansion in AI-based advertising. Ad targeting uses not only the current conversation but also memory and past interactions for deep profiling. This setup suggests a surge in personalized ads on the platform, strengthening OpenAI’s business model.
Cookie management and user data collection
Another point raises questions about OpenAI’s transparency regarding cookie management. For free users or “Go” subscribers, cookies are enabled by default from the first login, allowing the collection of personal data such as IP address, subscription type, email, or phone number, even if hashed. In contrast, paying subscribers have access to an interface where most cookies are unchecked by default, which is not the case for free users. This data is notably used for ad retargeting to encourage conversion to premium subscriptions or to feed third-party services.
Conversation monitoring and automated control
The third announcement clearly states that OpenAI monitors and records user exchanges to detect potential abuse or suspicious behavior. Automated systems analyze conversations in real time and may review history if alerts are triggered. This proactive monitoring, justified by the need to prevent malicious or fraudulent use, raises significant concerns about privacy and the concentration of control in the hands of a private company, combining human oversight and artificial intelligence in this decision-making process.
International ethical and legal implications
This threefold approach—targeted advertising, extensive data collection, and user control—raises a major debate on the governance and regulation of data in conversational AI. Questions about privacy, informed consent, the risk of excessive profiling, and the concentration of surveillance powers require thorough reflection, ideally at both national and international levels, to properly regulate these practices.
OpenAI now bases its business model on intensive use of personal data and close monitoring of conversations, sparking a crucial debate on balancing innovation, commerce, and the protection of individual freedoms.